Cancellation Policy
At Kalon, we understand that life happens. We kindly ask that all cancellations be made 24 hours prior to your scheduled appointment time.
Cancellations made same day as appointment will be subject to a 50% cancellation fee. - Failure to show up without notice to a scheduled appointment is subject to a fee of 100% the original appointment price.
All new clients to the salon are required to fill out and sign a credit authorization form prior to your scheduled appointment. If you are unable to complete the form, or would prefer to not have a card saved on file - talk to us! We will do our best to accomodate you.
Visitor Policy
We kindly ask that any visitor accompanying you to your appointment stay seated in a chair next to you during your appointment. If a chair is unavailble, we ask they remain in our waiting area.
If, during your appointment, any visitor is unable to remain in our waiting area, we may ask arrangements be made for their departure.
Any visitor that is unable to remain seated, or departure arrangements are unable to be made, we reserve the right to stop the service. If a service is stopped, you may be subject to a product fee.
Our Core Values
Our core values are the driving force behind everything we do at Kalon. They guide how we create, connect, and care for our clients and each other, ensuring that every experience reflects the heart of who we are.
